Why We Consider Ourselves the Best Luxury Travel Planner

We know what you're thinking. Every travel consultant on the internet claims that they're the best. They all promise "white glove service" and "insider access" and a dozen other phrases that have been so overused they've lost all meaning. But we're not like them. And if you'll indulge us for a moment, we'd like to tell you exactly why we'd consider ourselves the best luxury travel planner you haven't worked with yet.

We Don't Hide Behind a Call Centre

Here's a radical idea: what if your travel planner actually knew who you were?

We're small. Deliberately, unapologetically small. When you work with Peregrina, you're not getting shuffled between departments or passed to whatever "travel consultant" happens to be available that day. With us, you're working with the same person every single time. And across multiple trips, we will remember that you hate early morning flights. We'll recall you're allergic to shellfish.

This isn't a corporate travel company. It's not meant to be. Because when you're trying to be everything to everyone, you end up being nothing to anyone. And frankly, we'd rather be the best luxury travel planner for a few discerning clients than a mediocre one for the masses.

We're There When Things Go Wrong (They Won't)

Let's address the elephant in the suite: sometimes, despite everyone's best efforts, things go sideways. The villa you booked has plumbing issues. The restaurant lost your reservation. Your room has a view of a car park instead of the Amalfi Coast.

Here's where most travel planners send you a sympathetic email and wish you luck.

Not us.

When something goes wrong (and let's be honest, it won't, but if it does), we're on the phone. We're pulling strings. We're calling in favours with hotel managers and restaurant owners and everyone else in our little black book. We're not just your travel planner. We're your advocate, your fixer, and occasionally your very polite but extremely persistent pain in the neck to suppliers who haven't delivered.

The best luxury travel planner doesn't just design beautiful itineraries. They fight for you when reality doesn't match the brochure.

We're Allergic to Automation

In an age where everyone's racing to automate everything, we've decided to go the other direction. We're old school. Deliberately, almost defiantly old school.

We don't use AI to blast suppliers with template emails. We don't have chatbots. We don't believe you can automate the kind of relationships that get you a table at that restaurant or an upgrade at that hotel. Because here's what we've learned: if you want personalised service, you have to give it first.

When we contact a hotel on your behalf, it's an actual email, written by an actual human, to another actual human we've probably met in person. When we're negotiating rates or securing access, it's through relationships we've spent years cultivating. Not through some automated system that treats suppliers like vending machines.

Does this take more time? Absolutely. Is it worth it? Ask our clients who somehow always seem to get that corner suite, or that private tour, or that table everyone else was told was "fully booked."

We Review Every Invoice, Before You're Billed

Right. Let's talk about something that makes most travel planners squirm: money.

An uncomfortable truth about the industry is that many luxury travel providers invoice you based on what they think you'll pay, not what things actually cost. They might add 15%, 20%, sometimes even 25% to the actual rate and pocket the difference. And you'd never know.

We don't do that.

We use dynamic pricing, which means we review all bookings on the day we invoice. If rates have dropped since we made the reservation, you get that saving. If we can negotiate a better deal, we do. And we pass it on to you. Because we'd rather build a long-term relationship based on trust than make a quick profit on hidden markups.

The best luxury travel planner charges for their expertise, not for their ability to obscure the true cost of your holiday. We're transparent about our fees because we're confident in the value we deliver. Novel concept, isn't it?

Why We Consider Ourselves the Best Luxury Travel Planner for People Who Actually Travel

Here's our fifth reason, and it's perhaps the most important: we don't just plan travel. We actually do it.

We're not sitting in an office browsing hotel websites and reading reviews. We've been to these places. We've stayed in these rooms, eaten in these restaurants, met these guides. We know which boutique hotel in Rome has the best breakfast spread and which "luxury" property in L.A. is actually just average with good marketing.

When we recommend something, it's not because a supplier paid for a familiarisation trip or because we get a good commission. It's because we've experienced it ourselves and genuinely think you'll love it. And when we advise against something, it's usually because we've already made that mistake so you don't have to (hellooo, Venetian Gondola rides).

The best luxury travel planner brings first-hand knowledge, not just second-hand research. They've walked the walk, often literally.

So, Are We Actually the Best Luxury Travel Planner?

Well, that depends on what you're looking for.

If you want a big agency with hundreds of advisors and a 24/7 call centre, we're probably not your best fit. If you want someone who'll just book whatever's cheapest, definitely not. And if you think planning a trip should be done entirely through an app without speaking to a human, we're categorically not for you.

But if you want someone who'll remember your preferences, fight for your interests, maintain real relationships with suppliers, price things honestly, and bring genuine expertise to your planning, then yes - we'd argue we're exactly what you're looking for.

Because at the end of the day, the best luxury travel planner isn't the one with the fanciest website or the biggest advertising budget. It's the one who treats your trip like it matters. Because to us, it genuinely does.

Ready to start planning? Let's talk.